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SARL NUAGE: with a capital of €10,000.00  - Headquarters: 171, Rue du  Castle 75014 PARIS  

RCS PARIS 505 240 614 0014 - Intra-community number: VAT FR48505240614  

Such. : 01 43 22 64 86 - Email:

Hereinafter referred to as "Restaurant L'Assiette"  

Site administrator: Nadja L.Leury



These conditions are intended to define the terms of sale between SAS NUAGE - Restaurant L'Assiette, on the other hand and persons wishing to make a purchase of:

- Teas, infusions and accessories

wishing to do:

- a reservation responding to the offers of activities around tea and gastronomy

- The purchase of participation vouchers relating to activities responding to offers of activities around tea and gastronomy.

- The purchase of a gift card, relating to the sale of teas, infusions and accessories as well as activities responding to offers around tea and gastronomy.

via the website:

hereinafter referred to as "the user", "the Participant", or "the Buyer" of the registration for an activity for the services, the purchase and the payment. In this case, the applicable conditions will be those in force on the date of the order by the customer. Any customer, before committing, certifies to be able to conclude a contract according to the terms of articles 1123 and 1224 of the civil code. Any customer, before committing, must read and accept the general conditions of sale of the establishment.


The restaurant L'Assiette  sell on this site  Internet, "", activities around tea and French gastronomy, in the form of workshops, events, tasting menus.

- Accessories relating to the service of tea, infusions and infusing plants.

- Participation certificates and  gift cards. related to activities around tea and gastronomy and sale of teas, infusions and accessories.

These products and services are offered within the limits of available places and stocks.  

For activities, the restaurant L'Assiette reserves the right to modify the activities, the recipes indicated in the program due in particular to the vagaries of the fresh produce market, the seasons, and the arrival of teas.  

the restaurant L'Assiette, reserves the right to postpone or cancel the courses in the event of failure of the Chef, the Tea speaker, or an insufficient number of registrants.



Are nominative and strictly personal. They are valid only for the activities formulated on the voucher.

Participation vouchers and gift vouchers  are valid for twelve months from the date of issue, and will not be accepted once this date has passed. Except Exception - see Section: Cancellation condition - Retraction)

From your online purchase, (whether for you or as a gift)  we are automatically notified.

Within the hour of your purchase or within two days maximum, you will receive an email from us informing you of the good reception of your order.  If you have informed us of the beneficiary of the voucher, (his name, his address, the moment and the way in which you wish this voucher to be sent to him),  we will ship the participation plug at no additional cost to you if you choose the postal route.

If any information is missing, we will contact the purchaser of the entry form for additional information.

When the beneficiary receives his participation voucher, it is up to him  to contact us by email: , or at  01 43 22 64 86, to reserve the date of its activity and prevent possible allergies.  

Or go to the site:, to book his activity and add the information he wants.  

Barring exceptions, we do not call the beneficiaries of participation certificates. They must  manage the follow-up of their participation voucher.

The voucher is valid for 1 year from the date of purchase. Exception made for participation vouchers using well-defined seasonal products, that is to say, which are not supplied all year round, such as: L'Atelier Chic Tea Gourmet and Table de Chef & Millésimes. These last workshops are valid between 6 and 3 months depending on the date of purchase.

It is the customer's responsibility to fill in his personal information in such a way as to identify him as provided for in article 1316-1 of the civil code.
In the event that the customer is not the beneficiary of the offer, the latter will be automatically kept informed of this purchase via different delivery methods made available to the customer.
During payment, the establishment certifies that it makes a link available to the customer to access these T&Cs.



Participation forms can be sent, either by email or by post in AR, without shipping costs. Count a shipping time between two and ten days maximum. Depending on the time of year  (Christmas, New Year's Day, Valentine's Day etc...), it may take longer.  

If deposited at the post office, the delivery times are those of the Post Office and engage its responsibility. SAS Nuage declines all responsibility in the event of problems with the delivery of mail, strikes, absence of the recipient at the address indicated, incorrect or unknown address of the postal services, incorrect e-mail address for sending by email.  


Gift cards or vouchers are vouchers that anyone can buy either, in general to offer it to a third party or a commercial gesture on the part of the online store attributed to one or more loyal customers or for a commercial campaign. It can be a voucher on which appears a sum of money to be spent on the site "", or a percentage which will be deducted from the sum of the final order.

If it is a voucher or a gift card on which the amount of the sum offered is written, the person who receives the gift card or the voucher is required to spend on the site "", the voucher or gift card for the amount entered. If the amount is respected, it will be automatically deducted when the person finalizes their purchase by entering the code on the voucher or card that has been offered to them. The person will then have nothing to  pay the delivery costs separately (if there are any). We will receive his order and it will be shipped to him like any other order.

If it is a voucher with a percentage, this percentage will be deducted from the sum of the final order.

In addition, both the buyer and the beneficiary of a purchase voucher or gift card must take into account the delivery costs for any order placed with a purchase voucher or a gift card and requiring the shipment of products, for which the beneficiary must acquit.

These delivery costs are not the responsibility of the seller. Only the amount written on the voucher or the gift card are deductible from the order placed by the holder of the voucher or a gift card. Ditto for percentage vouchers.



The products are subject to French VAT for delivery in metropolitan France or in the European Union. The prices thus displayed online on the pages of the website "Les" are all taxes included but do not include costs of postage which are added during the finalization of payment
All orders are invoiced under the conditions appearing in the catalog in force on the date of registration of the order. But the prices can be modified afterwards, without prior notice. The products remain the property of SAS NUAGE until full payment of the price.
For a delivery in the DOM TOM or outside the European Union the prices are exclusive of tax.

DELIVERY CONDITIONS teas and Accessories

To serve you better, SAS NUAGE has selected La Poste (colissimo followed) and UPS for the international transport of your parcels.

The products are sent to the delivery address indicated in the order. In the event of the absence of the recipient or of a person who can take possession of the products upon delivery, the carrier will leave a transit advice note at the delivery address indicated by the customer, inviting him to collect the products.
The Teas travel at the buyer's risk and peril regardless of the shipping methods and even if the prices are established free of charge. The deadline for delivery is set on the day of payment + 8 calendar days, working days, or even more for certain teas under the influence of the seasons, climate, arrivals from producing countries. SAS Nuage provides indicative delivery times communicated by its transport providers.

The methods of sending orders depend on their place of delivery and their gross weight (or volumetric weight depending on certain destinations). SAS Nuage delivers throughout France for a financial contribution to the shipping costs of €7,77 including tax, without gift package and €5 including additional tax with gift package. For mainland France, shipments are made by Colissimo 48/72h. The delivery time generally observed is 48 hours (working days), after taking charge of the package by post.
Delivery for France: By Colissimo Business Service followed.
When the shipment has been tracked, you are informed of the tracking of the package, either from your customer account, by email or sms.

Delivery times: Delivery times do not take into account imponderables such as the weather or delays due to technical incidents. The Teas travel at the buyer's risk and peril regardless of the shipping methods and even if the prices are established free of charge.  Sarl Nuage provides indicative delivery times communicated by its transport providers. The company cannot be held responsible for the delays of its service providers. Delays in delivery cannot give rise to any penalty or compensation, nor justify the cancellation of the order.
The delivery address must not be a PO Box. If this were the case, the order could not be taken into consideration.
For Europe and the rest of the world, the customer has a delivery without follow-up in general, but  for some orders, tracking may be necessary, and in this case, the package is shipped Postexport Tracking. For information only, delivery times vary between 2 and 8 days (for metropolitan France). Les 88 Thés undertakes to dispatch orders within seven working days after their validation. The deadline for delivery is set on the day of payment + 8 calendar days, working days, or even more for certain teas under the influence of the seasons, climate, arrivals from producing countries.
Delivery for the EU: by Postexport Tracking, with participation in the transport costs of an amount of €15.24 for all orders.
Delivery outside EU,
  with participation in the transport costs of an amount of 25€ for all orders.
Service provider used according to the destination Sending by post, colissimo follow-up service, Post Export follow-up, delivered against or without signature.
Nuage cannot be held responsible for the delays of its service providers. Delays in delivery cannot give rise to any penalty or compensation, nor justify the cancellation of the order. The delivery address must not be a PO Box. If this were the case, the order could not be taken into consideration.
The delivery times indicated on the site are the delivery times indicated by the Post Office, Colissimo (standard order), Chronopost (Inter T express service) These contractual deadlines may be extended for any reason that has placed the seller in the impossibility of fulfilling its obligations, in particular in the event of force majeure within the meaning of article 1148 of the civil code (strikes, accidents, war, attacks, natural disasters, loss of goods, cases of events which the seller cannot reasonably have control).
In the event of damage during transport, the reasoned protest must be made to the carrier within three days of delivery.
In the event that the goods are lost by a service provider, although we try to eliminate this case by professional shipping measures, we also have no control over it, however, if this were the case, it cannot give rise to any penalty or indemnity. The reasoned protest must be made to the carrier or the post office. And this case does not justify any refund or return of goods from the seller, not being subject to it by any law. The seller will decide (or not) both free of charge and exceptionally on the return of the goods.

You have
  the possibility of coming  withdraw your orders  on site, if you wish, at the relay point:  

Restaurant L'Assiette - 181, rue du Château - 75014 Paris.
Point of sale to withdraw purchases if this is the buyer's choice:

Restaurant L'Assiette - 181, rue du Château 75014 Paris.




As a general rule, reservations are validated upon receipt of your payment.  and confirms your participation. the  payment or the payment of all the participants, if the reservations concern several participants of the same activity, must reach us within 8 days minimum before the date of the event.  



The payment of all activities and gift vouchers  is required when ordering.  

Offers are not exclusively subject to sale via payment by Visa, Mastercard or Carte Bleue bank card. or PayPal.

Payment is possible by various credit cards (SSL secure payments) online through the Paypal system, but also by

_ In cash, on site at the address indicated below  

- Bank check payable to  CLOUD SARL  - to be sent to the following address:  

  Sarl Cloud Restaurant L'Assiette  171, rue du Château - 75014 Paris

The bank data relating to the card used by the customer must be entered in the corresponding fields, namely the card number, the security code, the name of the cardholder and the expiry date of the said card.
As provided for in article L.133-8 of the Monetary and Financial Code, payment by card is an irrevocable commitment, once given.
The establishment reserves the right to accept deferred payments. Otherwise, payment is due in full to complete the offer purchase.
In case of error or refusal of payment, the transaction is considered as unsuccessful, the purchase is then suspended.




Payment (excluding online payment) is not cashed until the activity has taken place.  

If a workshop were to be canceled by us,  an email is sent within 48 hours to the participant(s) indicating the reason for cancellation, with  proposal for postponement or reimbursement.

Any modification or cancellation of registration, by the participant, must be made by telephone

01 43 22 64 86 or by email:

In order to limit or even cancel all orders, expenses and  preparation of dishes relating to his participation, the participant must notify at least 72 hours before the date of your activity to claim a total refund or a postponement of registration.



Gift vouchers or participation vouchers: Are placed under the full responsibility of the bearer without any possible recourse in the event of loss or theft.  

They are never redeemable in whole or in part for cash. They must be used during the period of validity. All services not included in a gift voucher, a gift card or a voucher, must imperatively be paid by its beneficiary at the restaurant or online according to its conditions.

The customer cannot claim any exchange or refund in the event of a no-show at the restaurant L''Assiette Paris 14, on the day and at the time scheduled when booking.

The Activities ordered are catering and leisure services, except  inability on our part to provide the service, once purchased,  these are neither refundable, nor exchangeable, nor cumulative, nor cancellable. And not either, if the beneficiary has not used his participation voucher within the validity period.

However, we take into consideration imperatives and by commercial act, a reservation or an activity  can be postponed or canceled at the request of the participant, and not of the purchaser (if it is a gift), provided that it is  formulated by e-mail: , at least 72 hours before the date of the chosen activity and in this case, the refund is made in full. No reason needed.


Reimbursement due to cancellation on time, of a workshop or activity by a participant, Is made by bank transfer if the purchase was made online or otherwise, by check at the express request by AR post and by  workshop participant  or activity, Within a week, a response informing him of the good reception of his request, will be sent to him by AR post. The refund check will be  to be collected by hand at the restaurant L'Assiette - 181, rue du Château 75014 PARIS.



In the context of distance selling, by correspondence or online via the internet, the consumer who changes his mind must exercise his right of withdrawal within 14 days and this without having to justify reasons or pay penalties. , with the exception, where applicable, of return costs. The item(s) must be packed in their original packaging and reshipped at the consumer's expense. (except foodstuffs, see below),  This 14-day withdrawal period, established by the Hamon law (the period being 7 days before this law), is applicable to contracts concluded since June 14, 2014.

The period runs from:


   the receipt of the package when the purchase concerns a good;

   of the acceptance of the offer when the purchase concerns a service.


In terms of services, the law nevertheless provides that this right of withdrawal does not apply to contracts relating to the provision of accommodation, transport, catering (or perishable goods) or leisure services. Likewise, it does not apply when supplying clearly personalized goods.


In the case of a complaint concerning the purchase of an offer or the receipt of the exchange voucher, you can contact the establishment L'Assiette l'arrière cuisine by:

In the event of an error in the sending or the content of the exchange voucher, or of a degradation of the exchange voucher during the sending, you have a claim period of 14 days from of the day of receipt to inform the establishment.
In the event of loss or theft of your voucher, you must notify the establishment within 14 days of the incident being detected.
The transfer of responsibility for the offer between the establishment and the customer takes place upon delivery of the latter, according to article 1138 of the Civil Code.



For activities including the preparation of dishes, the responsibility of the restaurant L'Assiette, SAS Nuage, cannot be held liable for damage resulting from an allergy to food or other products, not reported or due to the participant's ignorance during a tea workshop, a Food and Tea Pairing Tasting Menu.

For activities involving the participation of children and insofar as any registration of a child must be done with a parent or responsible adult. The responsibility of the Restaurant L'Assiette, SAS Nuage, cannot be held liable for damage resulting from the non-supervision of the parent (or adult) accompanying the child or children. The workshop speaker acting as a facilitator and not as a supervisor, babysitter or other child minder.

For teas and accessories, the products offered comply with the French legislation in force. SAS Nuage cannot be held liable in the event of non-compliance with the legislation of the country where the products are delivered. It is up to the customer to check with the local authorities the possibilities of importing or using the products or services he plans to order.
The customer is solely responsible for the choice of products and their conservation from their physical receipt. Under no circumstances can SAS Nuage be held liable for any damage resulting from this. SAS Nuage guarantees that the products are in perfect condition when handed over to the carrier.
The photographs and texts reproduced and illustrating the products presented are not contractual. Consequently, SAS Nuage cannot be held liable in the event of an error in one of these photographs or one of these texts, will not incur any liability for any consequential damages as a result of these presents (loss of exploitation, loss of profit, loss of opportunity, damages or costs) and similarly declines all responsibility for any damage of any nature whatsoever resulting from fraudulent intrusion by a third party leading to a modification of the information made available on his website. Nor can it be held responsible for any damage, of whatever nature, resulting from the interpretation or use of the information available on this server.
In any event, regardless of the possible reason for SAS Nuage being called into question, its liability is limited to the lower of the following two sums: (i) amount of the direct loss suffered by the customer or price of the order .


These conditions are subject to French law.  

The rights and obligations of the parties are governed by French law, more particularly the regulation of distance selling (articles L. 121-16 to L. 121-20 of the Consumer Code incorporating Directive 97/7 CE of 20 May 1997 on consumer protection in distance contracts). Acceptances, bills of exchange, mandates, shipping conditions do not bring about any novation or derogation from this clause. For all disputes and disputes, whatever the nature or the cause, only the French courts will be competent, and in this case, will be that of the place of residence of the defendant.              


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